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People Prowess

IKB

Your own documents,
answerable

Your policies, procedures and manuals hold the answers your staff need. Finding them takes hours, and half the time the version they find is out of date. Public AI tools are not an option. The content is confidential, and an answer you cannot trace is an answer you cannot use. iKB lets your staff ask a question in plain language. It answers from your own approved documents, and shows the source every time.

  • Answers come only from your own content
  • Every answer shows the document it came from
  • Staff see only what they are allowed to see
  • Can run entirely inside your own building, if your data cannot leave it
+% AUDIENCE GROWTH
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Why People Prowess IKB Services

With People Prowess
IKB Solutions,
You Can:

Centralise organisational knowledge

Unify critical knowledge across your organisation

Deliver instant AI-assisted answers with source citations

Accurate AI answers backed by verified sources

Improve employee productivity and onboarding

Accelerate onboarding and daily workforce efficiency

Enhance customer and internal support operations

Deliver faster, smarter support experiences consistently

Maintain governance, compliance, and auditability

Ensure compliant, traceable, and governed AI operations

Preserve institutional knowledge and expertise

Retain critical expertise across workforce transitions

Deploy securely on cloud, private cloud, or on-premise environments

Flexible deployment with enterprise-grade security

K+

Total work complete

M+

Traffic Generates

application

How and where IKB can be used.

Empowering organisations to transform scattered information into accessible, intelligent knowledge experiences.

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01.
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Employee Knowledge Hub

Provide staff with instant access to SOPs, HR policies, onboarding materials, and operational guidelines.

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02.
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Compliance Knowledge Management

Maintain audit-ready AI systems with immutable governance records and traceability.

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03.
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AI Customer Support

Enable customers to receive fast, reliable answers grounded in your approved knowledge base.

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04.
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AI-Powered Learning & Development

Create interactive training assistants and learning repositories for workforce development.

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capabilities

Our Core IKB Service Pillars

Knowledge
Accuracy

Every AI response is grounded in your organisation’s approved documents and knowledge repositories.

Governance
& Compliance

Governed AI designed for organisations where accountability matters.

Traceability
& Transparency

Every interaction is fully trackable for accountability and operational visibility.

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Enterprise AI
Knowledge Services

AI-Powered Enterprise Search

Enable teams to search policies, manuals, SOPs, reports, and enterprise documents using natural language.

Intelligent Document Assistance

Turn static documents into interactive knowledge experiences.

Knowledge Chatbots & AI Assistants

Deploy AI assistants across your organisation and customer channels.

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Enterprise-Grade Security

Security Capabilities Deployment Options
01

Security Capabilities

AES-256 encryption, Single Sign-On (SSO), Role-based access controls, Secure API integrations, Audit-safe logging, & Data privacy controls.

02

Deployment Options

Cloud SaaS, Private Cloud, On-Premise, Hybrid Deployment, & Air-Gapped Environments.

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Ready to Build an
Intelligent Knowledge
Ecosystem?

iKB is developed by Ordinexis. People Prowess is their exclusive partner in Malaysia. We design it, connect it to your systems, set the rules on who sees what, deploy it and support it. Start with a trial on your own documents.