Nanthakkumar Appathurai


Nanathakkumar is a consultant and coach specialising in the area of IT Service Management (ITSM) Consulting and Training.

He has conducted training sessions in over 20 countries on ITSM process integration including full assessment, architecture, design, planning, implementation using frameworks such as Information Technology Infrastructure Library (ITIL), DevOps, Capability Maturity Model Integration (CMMI), and Lean Six Sigma.

He was the lead consultant to many prestigious companies including Standard Chartered, Singapore, Sitel, Philippines Westport, Malaysia, DHL, Malaysia, UMW Group, Malaysia, Royal Brunei Airlines, Brunei, Ministry of Education, Brunei, Ministry of Defense, Brunei, Ministry of Development, Brunei, Ministry of Home Affairs, Brunei, Cognizant, India, Bharti Airtel, Sri Lanka, Verizon, US, EPF, Malaysia, Oracle, SEA, Proton, Malaysia.

Nanthakkumar has a Diploma in Aircraft Maintenance Engineering (Nilai University, Malaysia. He is certified in EMBM (UBIS, Switzerland) ITIL 4 Foundation, DevOps Foundation, Agile Scrum, Agile Shift – Enterprise Agility, ITIL Expert, Prince2 Agile Practitioner, Cobit5 Implementer, Lean Six Sigma, Green Belt, Management of Risk, and Prince2 Practitioner. He is also a Peoplecert Accredited Trainer and a Microsoft Certified Educator.